FAQ – RYORITSU

We ship with Ninja Van. Delivery takes up to 3 business days.

We will email your tracking link once it ships.

Yes! Orders above $75 enjoy free shipping within Singapore.

Not yet, but we're working towards it.

If you see a piece you like and want it shipped to your country, do reach out to us via support@ryoritsu.co

We will do our best to make it happen!

Yes, but only before your order ships. So if you need to make any changes, please email support@ryoritsu.co as soon as you can.

Once the order is shipped, it cannot be changed or cancelled.

Don't worry, it happens! Please email support@ryoritsu.co the correct address and your order number as soon as possible.

If your order has not been shipped, we can still update it for you.

Yes, all items are final sale unless otherwise stated on the product page.

This helps us to keep prices fair, manage our inventory space, and focus on bringing in new pieces for you. Thank you for your support!

We apologize for that. Mistakes do happen, and we'll always do our best to make it right.

Please contact support@ryoritsu.co within 48 hours of delivery with:

We will then send you a replacement at no extra cost.

To keep your garment looking its best, avoid folding directly across any printed designs.

You can roll it when packing or store it on a hanger.

Steam your garment to remove wrinkles. Avoid ironing directly on printed areas, as this can damage the design.

If you still have any questions or concerns, feel free to reach out to us at support@ryoritsu.co

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