Orders & Shipping
When will I receive my order?

For Singapore orders, delivery takes up to 3 business days.

For international orders,

  • Australia (9-16 business days)
  • Indonesia (9-19 business days)
  • Malaysia (3-9 business days)
  • Philippines (3-11 business days)
  • Thailand (5-9 business days)
  • United Kingdom (9-12 business days)
  • United States (14-18 business days)
Do you offer free delivery?

Yes! Orders above $85 enjoy free shipping within Singapore.
Do you ship internationally?

Yes, we ship to Australia, Malaysia, Indonesia, Thailand, Philippines, United Kingdom, and United States.
Can I change or cancel my order?

Yes, but only before your order ships. So if you need to make any changes, please email support@ryoritsu.co as soon as you can.

Once the order is shipped, it cannot be changed or cancelled.

I entered the wrong address. What should I do?

Don't worry, it happens! Please email support@ryoritsu.co the correct address and your order number as soon as possible.

If your order has not been shipped, we can still update it for you.

Returns & Exchanges
Are all purchases final sale?

Yes, all items are final sale unless otherwise stated on the product page.

This helps us to keep prices fair, manage our inventory space, and focus on bringing in new pieces for you. Thank you for your support!
What if I receive a damaged or incorrect item?

We apologize for that. Mistakes do happen, and we'll always do our best to make it right.

Please contact support@ryoritsu.co within 48 hours of delivery with:

  • Your order number
  • Clear photos of the issue

We will then send you a replacement at no extra cost.

Product Related
How should I care for my apparel between wears?

To keep your garment looking its best, avoid folding directly across any printed designs.

You can roll it when packing or store it on a hanger.
How do I wash my apparel?
  • Turn your garment inside out
  • Air dry completely
  • Do not iron directly on the printed areas
what should i do if my apparel has creases?

Steam your garment to remove wrinkles.

Avoid ironing directly on printed areas, as this can damage the design.

Contact

If you still have any questions or concerns, feel free to reach out to us at support@ryoritsu.co